Frequently Asked Questions

• 1 How Can I Trust Your Company?

  www.bodrumtaxis.com Rota Transfer Turizm Taş.Tic.Ltd.Şti. It is a brand and Metapoy Tourism Travel Agency with Ministry of Tourism (9722) License Number.

• 2 How to Make a Reservation?

  You can make an online reservation on our web page and get information from our customer representative via Watsapp. If you wish, you can get detailed information or make a reservation by calling our 24/7 customer hotline.

• 3 Your Transfer Service is Insured?

  The transportation services you have received from www.bodrumtaxis.com are compulsory transportation insurances included in the Ministry of Transport Circular. Vehicles with D2 authorization certificate have compulsory personal accident insurance.

• 4 What should I do if my flight is delayed or canceled?

  In case of flight cancellation or delay in the transportation transfer services you will make from www.bodrumtaxis.com, you must share information with our customers and services 24/7. In case of flight cancellation or delay, your transfer service may be canceled or delayed. Contact our call center at (0 530) 783 27 89. If there is a delay or change in the flight plan, a new plan can be made for your transfer if you share information with us.

• 5 What should I do if I can't find the transfer vehicle?

  www.bodrumtaxis.com authorized personnel are waiting for you at the exit gate of the airport terminal with a name sign. In case you cannot meet, you can get support by calling our hotline +90530 783 27 89.

• 6 How Can I Make My Transfer Payment?

  You can pay for the transportation service you have purchased from www.bodrumtaxis.com by bank transfer or you can take advantage of the payment upon arrival.

• 7 Can we provide child seats in your transfer vehicles?

  When making a reservation with our company, you must specify the child seat and the age of the child. If a child seat is requested for a fee, we have child seats in the vehicles.

• 8 How long will I wait at the pick-up address or airport?

  As www.bodrumtaxis.com, we offer personalized service, so your car will be ready at the location you request before the time you specify.

• 9 How can I get information about my transfer reservation?

  The reservations you have made on our www.bodrumtaxis.com page are sent to your e-mail address as a reservation form, you are also informed via SMS and our operations contact you via WhatsApp line.

• 10 Can you make a reservation for my return transfer?

  www.bodrumtaxis.com can also make your return reservations in line with your transfer requests.

• 11 What Should I Know About Luggage for My Transfer?

  During your transfer, it is forbidden to carry chemicals, spilled liquids, illegal substances or items that may cause odor and items such as large parcels of household goods in our Transfer vehicles. You can travel with the average amount of luggage you can carry with you.

• 12 What should I do if I forget my belongings in the transfer vehicle?

  If you forget your belongings in our Transfer Vehicles, you can get support by calling our 24/7 customer line immediately. However, do not forget that our transfer vehicles are actively working and pick up passengers immediately after you.